Privacy Policy
Effective Date:Ā 1 May 2025
This privacy policy outlines how Aesthetics 360 (Pty) Ltd ("we", "our", or "us") collects, uses, stores, and protects your personal information when you use our website, online courses, coaching programs, and related services.
We are committed to safeguarding your privacy and ensuring the security of your personal data. By using our services, you agree to the terms of this policy.
1. Who We Are
-
Business Name: Aesthetics 360 (Pty) Ltd
-
Owner: Dr Nicolette Potgieter, registered dentist in South Africa
-
Registered Address: Suite 6, First Floor, Hilton Health, Monzali Drive and Hilton Ave, Hilton, Pietermaritzburg, 3245, South Africa
-
Contact Email: [email protected]
2. What Information We Collect
We may collect and process the following personal data:
a. Information You Provide Voluntarily
-
Full name, email address, phone number
-
Professional credentials (e.g., medical registration)
-
Billing and payment details
-
Responses to forms, surveys, or assessments
-
Course progress and feedback
b. Information Collected Automatically
-
IP address, browser type, and device data
-
Website usage statistics (via cookies and analytics tools)
-
Session data, referring pages, and interaction patterns
c. Payment Information
All payment data is processed securely through third-party platforms (e.g., Stripe, PayFast, or Kajabi Pay) and we do not store your full card information on our servers.
3. How We Use Your Information
We use your personal data for the following purposes:
-
To deliver purchased digital products and online courses
-
To manage your customer account and provide support
-
To improve our services, content, and user experience
-
To send email updates, newsletters, or promotional offers (you may unsubscribe at any time)
-
To personalise content and track course progress
-
To comply with legal and regulatory obligations
4. Marketing Communications
If you opt in to receive emails, you may receive updates about new courses, offers, events, and resources. You can unsubscribe at any time using the link provided in every email or by contacting us directly.
5. Sharing Your Data
We will never sell, rent, or share your personal data with third parties for marketing purposes. We may share limited data with trusted third-party service providers to help operate our business, including:
-
Kajabi (LMS platform)
-
Email marketing providers (e.g., Mailchimp, ConvertKit)
-
Payment processors (e.g., Stripe, PayFast)
-
Analytics providers (e.g., Google Analytics)
These providers are only permitted to process your data on our behalf and according to our instructions.
6. Data Storage & Security
We store your data securely within Kajabiā€™s platform and other secure cloud services. Reasonable measures are taken to protect your data from loss, misuse, or unauthorised access.
However, please note that no system is completely secure, and we cannot guarantee absolute security of information transmitted online.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, including any legal or accounting requirements. If you would like your data removed, you may request this by contacting [email protected].
8. Your Rights
You have the right to:
-
Request access to your personal data
-
Request correction or deletion of your data
-
Object to the processing of your data
-
Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at [email protected].
9. Cookies and Tracking
Our website uses cookies to improve functionality and personalise your experience. You can manage your cookie preferences through your browser settings.
Cookies may be used to:
-
Understand website traffic and user interaction
-
Save your preferences and login details
-
Track course completion and engagement
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
11. Childrenā€™s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, you will be notified via email.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Aesthetics 360 (Pty) Ltd
[email protected]
Suite 6, First Floor, Hilton Health, Monzali Drive and Hilton Ave, Hilton, Pietermaritzburg, 3245, South Africa
